How many technician interviews have you performed which eventually turned out to be a waste of time once the person was hired, sometimes after no more than a few days, or even a few hours? The reason is simple: we don’t take the time to properly evaluate the candidates.
As a rule, an interview reveals many crucial human aspects of an individual. It allows you, among other things, to discover if the candidate has the personal traits that make life easier in the workplace on a day-to-day basis. This is a big deal, as it’s important to know from the start if this person has the soft-skills required for the job. Employers often rely on intuition, and for lack of tools, do not validate the candidate’s actual skills. This often leads to costly, tough decisions (time and money) later on.
It is well worth the 10-minute time investment that it takes to fill out a questionnaire, which will provide clear answers toa multitude of questions, instead of asking theme in the course of the interview, making for a long and boring process.
As the number of qualified automotive technicians is very limited, it’s important to evaluate them thoroughly in order to save time and money that could be better invested in training for your remaining team members.