
No matter what their degree or level of involvement, in general, when workplace injuries or illnesses occur, most people would prefer doing any meaningful task other than filling out the inevitable reams of paperwork. However…
It is extremely important that you complete and submit the required documents and registers as soon as possible. They will immediately be transformed into valuable reference tools for both workers and employers, which can then be used when
All relevant information regarding the incident should be collected on the spot: name of injured or ill individual, date and time of event, location and elements involved in incident, description of injury or illness, employee and witness versions, nature of first-aid dispensed. A comprehensive, thorough investigation and analysis of the incident is extremely vital to the successful conclusion of every file. Continue reading “Report Workplace Injuries Immediately!”



Does the acronym CRM sound familiar? In a dealership environment it stands for Customer Relationship Management, and is most often used to refer to the software and tools used to manage this important process. In today’s extremely competitive market, building relationships with your customers is essential for long-term success.
Does your colleague groan and grunt every time he sets foot in the office? Is he struggling with his cognitive skills? Are his eyes bloodshot and bulging? Be careful, you may be rubbing elbows with a zombie, i.e., an employee who is completely disembodied from his work!
You grab your briefcase, open the front door; it’s cold, dark, freezing and bleak, just like you. Could you be suffering from a bout of seasonal depression?