Whether in a small garage or across a chain of shops, corporate culture is at the heart of success and growth. An expert shares his perspective on the subject.
Jim Saeli, a seasoned inspector, trainer, and speaker, explains: “My experience has taught me that nothing is more important than shop culture. If your shop culture is strong, chances are your business is doing well. If it isn’t, then it may be time to focus on this crucial element to make your shop profitable.”
Other experts share the same perspective.. According to North American studies, more than 70 % of workers believe that corporate culture influences their engagement and job satisfaction.
On the other hand, according to Sales Group AI, 92 % of customers are satisfied with a company that has a strong culture of customer service.
Corporate culture is therefore a driver of success, both for business and for management. But how is it defined in the automotive sector? Continue reading “Corporate culture in the automotive sector”
