Category: HR Tools

Corporate Culture and Customer Service: Our Best Advice

Posted on by Sophie Ginoux

Customer satisfaction is the driving force behind commercial success and long-term sustainability in the automotive sector. And the workplace culture you establish plays a major role in achieving that.

In the highly competitive world of automotive repair and maintenance, core values such as honesty, reliability, and customer satisfaction contribute to a positive culture that fosters trust and confidence, both of which are essential for customer loyalty. Continue reading “Corporate Culture and Customer Service: Our Best Advice” →

5 Ways to Strengthen Your Company Culture Internally

Posted on by Sophie Ginoux

Attracting and retaining talent in your shop, while also enhancing your brand image and revenue, starts with building a strong company culture.

Developing such a culture doesn’t happen overnight. But by putting the right elements in place, managers and owners in the automotive repair and maintenance industry can stand out as employers of choice while boosting both productivity and employee engagement.

So what are employees in the industry looking for? Continue reading “5 Ways to Strengthen Your Company Culture Internally” →

The most sought-after skills in specialized automotive jobs

Posted on by Sophie Ginoux

Technical expertise, advanced technologies, safety standards, environmentally responsible practices: here is a set of key skills employers are looking for in skilled automotive workers.

 

Skilled positions in the automotive repair and maintenance sector are far more numerous than most people think. In fact, they include automotive vehicle assemblers, inspectors, and testers (NOC 9522); automotive assembly supervisors (NOC 9221); and mechanical installers and repairers (NOC 7535), among others.

To determine which skills are in highest demand across this wide range of jobs, AIA Canada conducted a labour market study in 2023 in collaboration with EY analysis. Below is a summary of the findings. Continue reading “The most sought-after skills in specialized automotive jobs” →

The Most In-Demand Skills in Automotive Retail and Wholesale Trades

Posted on by Sophie Ginoux

What should you highlight on your résumé to stand out when applying for a job or seeking a promotion as a salesperson, buyer, or manager in the automotive aftermarket sector?

The automotive repair and maintenance industry includes many trade-related roles, such as retail and wholesale trade management (NOC 0621), retail and wholesale buying (NOC 6222), or simply in-store sales (NOC 6421). And of course, each of these positions requires specific skills.

A 2023 labour market study conducted by AIA Canada in collaboration with EY analysis looked into current and future skillsets for automotive trade professionals. Here are the top skills, grouped into three categories. Continue reading “The Most In-Demand Skills in Automotive Retail and Wholesale Trades” →

The Best HR Tips For Employers and Workers in The Automotive Industry

Posted on by Sophie Ginoux

What role does HR play in the automotive sector? How do you attract and retain employees? What kind of career can you build in this sector? Sophie Corriveau, automotive recruitment advisor and HR specialist at Auto-jobs, answered all these questions in a conversation with Kassy Vaudry, host of the Spotlight Carrosserie podcast.

 

Life is rarely a straight line. Sometimes we take small or big detours before finding the right path. That saying rings just as true for Sophie Corriveau as it does for many of the students, workers, and employers in the automotive industry she’s been supporting for several years. Continue reading “The Best HR Tips For Employers and Workers in The Automotive Industry” →