Service Advisor

Olivier Chrysler Mascouche is currently looking for someone who is passionate about customer service and the automotive industry, and who is ready to deliver a unique experience to our customers!

Responsibilities:

As a Service Advisor, you will:

- Welcome customers and gather the necessary information to determine their vehicle repair and maintenance needs;
- Recommend and sell maintenance services based on customer needs while ensuring outstanding customer service;
- Follow up with customers throughout the service process;
- Provide an exceptional customer experience.

Requirements:

- Minimum of 1 year of experience in a similar position;
- Good general knowledge of automotive mechanics;
- Knowledge of the Serti software (a major asset);
- Bilingualism to communicate effectively with English-speaking customers and meet their needs (an asset);
- Strong sales skills;
- Excellent customer service skills.

Benefits:

- Group insurance plan;
- Dental insurance;
- Medical and paramedical expense insurance;
- Travel insurance;
- Employee assistance program;
- Long-service recognition gifts;
- Ongoing training;
- Company events;
- Onsite parking;
- Supportive management team;
- Dynamic team environment.

Additional information:

- Telemedicine: access to a healthcare professional 24/7;
- Access to our on-site gym and bistro;
- Opportunities for advancement within the company and throughout our dealership group;
- Welcoming, stimulating, dynamic, and collaborative work environment;
- Ongoing support to help you achieve your goals;
- Work schedule: Monday from 8:00 a.m. to 5:00 p.m., Tuesday to Thursday from 7:30 a.m. to 5:00 p.m., and Friday from 7:30 a.m. to 12:00 p.m.

Internal reference: 34411.

Interested in joining our team? Apply online today through Auto-jobs.ca and become part of the Olivier family! Please note that only selected candidates will be contacted.