Recruitment and Retention: The Right Message

Posted on 29 May 202414 August 2025 by Autosphere Autosphere

Honest feedback and interaction is key to successful staff recruitment and retention.

*Consistent branding, communication and integrity are key to attracting and retaining good employees. Photo Shutterstock*

Often, two of the biggest challenges facing dealers are employee recruitment and retention. Whether it’s in sales or service, many retailers are having to deal with major skills shortages and finding good quality people to fill them today is exceedingly difficult.

Last year, in 2023, the Motor Vehicle Retailers of Ontario (MVRO), supported by the Canadian Automobile Dealers Association (CADA), released an Ontario-specific automotive trades labour market report, conducted by MNP (one of Canada’s leading professional service firms). While this report strictly focused on service technicians, and at the provincial level, it highlighted just how chronic the situation is. Continue reading “Recruitment and Retention: The Right Message” →

Dealership Employer of Choice: Recognizing Excellence

Posted on 2 May 202414 August 2025 by Autosphere Autosphere

*Jeff Doran, President, Corporate Culture and Employer of Choice and Recognition (CCEOC)*

Awards celebrate dealerships that consistently invest in their people.

A big announcement in 2024 has been a new partnership between Autosphere Media and the Dealership Employer of Choice awards program

Created by Corporate Culture and Employer of Choice Recognition (CCEOC), winning the Dealership Employer of Choice award is a major feat for a Canadian automotive retail organization. It represents an opportunity to showcase the efforts automotive dealers have made in creating vibrant, dynamic organizations that invest in their people, and deliver superior service. Continue reading “Dealership Employer of Choice: Recognizing Excellence” →

Outlook for the automotive service and repair industry in Canada

Posted on 2 May 202414 August 2025 by Sophie Ginoux

At the 2024 AIA Canada National Conference, which was held on April 23 and 24 in Toronto, everyone who is anyone in Canada’s auto care sector gathered to speak and learn about the current industry trends and challenges.

This year, the menu of the annual AIA Canada National Conference, was simple: to connect, learn and discuss trends and challenges in the auto care industry. Continue reading “Outlook for the automotive service and repair industry in Canada” →