Service Coordinator

At Groupe Lauzon, our commitment goes far beyond customer service, vehicle sales, or repairs. We are dedicated to providing our employees with opportunities to fully develop their professional potential and build a career that reflects who they are within a family-owned company where priorities are centered on well-being, respect, enjoyment, and personal growth!

Through initiatives such as our "Performance and Engagement Meetings," dedicated to supporting your professional journey, as well as the "Internal Lauzon Experience" program to celebrate key milestones with your colleagues, we ensure that your experience within our organization is both stimulating, enriching, and exciting.

With us, you are not just a number; you are an integral part of the Lauzon Family.

Groupe Lauzon consists of six dealerships representing three of the most prestigious German brands: Audi, Porsche, and Volkswagen. These exciting brands are renowned for manufacturing premium vehicles that deliver exceptional performance in their respective categories.

Discover your future work environment by clicking on the following link: [https://youtu.be/mh74c17sfYo?si=yIFAJMHkBXaO1a32](https://youtu.be/mh74c17sfYo?si=yIFAJMHkBXaO1a32)

Responsibilities:

- Welcome customers and direct them to the appropriate Service Advisor;
- Answer incoming calls and emails to provide immediate assistance to our customers;
- Process payments for customers picking up their vehicles;
- Schedule after-sales service appointments;
- Contact customers regarding received parts and vehicle recalls that need to be completed;
- Assist Service Advisors with their daily tasks as needed;
- Perform all other related duties according to departmental needs.

The successful candidate must be able to communicate in English both verbally (intermediate level) and in writing (basic level) in order to meet the needs of our English-speaking clientele.

Requirements:

- Hold a valid driver's licence;
- Have relevant experience in the automotive industry (an asset);
- Be able to work effectively as part of a team;
- Be capable of managing priorities effectively;
- Be customer service oriented.

Remarks:

- Wide range of employee benefits;
- Group insurance with employer contributions;
- 6 paid days off during the holiday season;
- 8 paid sick days per year;
- Employee recognition program;
- Modern work environment;
- Employee discounts;
- Onsite gym;
- Opportunities for advancement within the Group;
- State-of-the-art facilities featuring the latest in technology and design;
- And much more!

Internal reference: 33842.

Send your resume via Auto-jobs.ca.