Internal Advisor

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards. 

Summary
Due to our continued growth, our Honda Downtown is looking for an Internal Advisor to join our amazing team!

Benefits

We offer competitive salaries and generous benefits! 
 

• Excellent Group Benefits package
• Group RRSP Contribution program
• Work/life balance
• Training and support programs
• Boot and tool allowance
• Tuition reimbursement program
• Corporate support
• Mentorship and development
• Unlimited careers opportunities within our automotive group

Job Purpose 

The Internal Service Consultant is responsible various administrative tasks, write work orders for New/Pre-Owned inventory, and arranges sublets for vehicles.

Core Accountabilities
• Create work orders for preparation of New/Pre-Owned inventory for sale 
• Advise Sales Management of additional work required and associated cost 
• Arrange and invoice sublet repairs for above vehicles 
• Process invoices for above vehicles 
• Process and complete appropriate checklists and warranty registration for above vehicles 
• Ensure timely completion of all work requests so that vehicle can be delivered as scheduled 
• Answer all incoming phone calls within three rings. 
• Answer any inquiries possible and acquire assistance if necessary. 
• Perform service department administrative tasks as directed by management. 
• Report any situation or condition that could jeopardize the safety, welfare, or integrity of the dealership, its employees or its customers 

Vacancy: One

Pay Information: $20.00 per hour plus bonus

Requirements 
• High school diploma or equivalent 
• Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook 
• Excellent communication skills and customer service. Including written and verbal skills to communicate with all Service Consultants and Management 
• Previous experience in a customer service role 
• Ability to maintain filing systems and database 
• Professional appearance & friendly disposition 
• Ability to work efficiently in a high-pressure environment 
• Experience using dealership related software is preferred

Personal Attributes 
• Passion, motivation, focus and leadership skills. 
• Results focused approach. 
• Team player. 
• Strong communication skills both written and verbal. 
• Ability to influence, negotiate and mediate effectively. 
• Strong attention to detail. 
• Ability to maintain confidentiality and professionalism. 
• Excellent interpersonal and team building skills. 
• Strong time management and organizational skills. 
• Honest, courteous and able to demonstrate strong work ethics. 
• Driven and ability to work with minimum supervision. 

Physical and work demands

The physical and work demands listed below are representatives of the demands required to perform the primary duties and responsibilities of the job successfully. 

Physical
• Moving about the service department.
• Using computer to look up information and write up orders.
• Bending, stretching, lifting, reaching and climbing.
• Utilizing physical and manual dexterity.

Work
• Noise
• Vibration
• Paint 
• Dust

APPLY FOR A REWARDING CAREER TODAY!

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email)

This job posting may involve the use of Artificial Intelligence (AI) or automated tools to assist in screening or assessing applications. These tools do not make final decisions. All applicant information and results are reviewed by human employees before any selection decisions are made.

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