Laison Agent
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Job description
Carrossier ProColor St-Michel, known for its dynamism in the automotive industry, is seeking an organized, proactive, and service-oriented liaison to play a key role in coordinating communications and managing cases.
Your role:
You will be at the center of interactions between clients, partners, and the internal team, ensuring thorough follow-up and a high-quality customer experience.
Responsibilities:
- Serve as a liaison between clients, partners, and internal teams;
- Coordinate communications and follow up on cases;
- Respond to inquiries and direct clients to the appropriate resources;
- Handle administrative follow-up and keep files up to date;
- Ensure client satisfaction at every stage;
- Contribute to the continuous improvement of processes and service.
Desired profile:
- Excellent communication skills;
- Strong organizational skills and ability to manage priorities;
- Autonomous and initiative;
- Customer service experience;
- Interest or experience in the automotive industry;
- Ability to manage multiple cases simultaneously in a dynamic environment.
Why join Carrossier ProColor St-Michel?
- Dynamic and collaborative work environment;
- Key role within the organization;
- Opportunity to make a tangible contribution to the customer experience;
- Professional development opportunities.
Apply now!
Send your resume via Auto-jobs.ca or to scorriveau@auto-jobs.ca and join a dedicated team.
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