Store Manager

Do you have experience in mechanical workshop and personnel management and are you looking for new challenges? Then join Groupe Touchette's family, a dynamic and friendly team, as a Branch Manager on Montreal's South Shore!

WE OFFER:

- A competitive salary;
- A welcome and integration plan;
- A group insurance (dental, disability, extended health, life insurance, vision, employee assistance program, group RRSP, sick days, etc.);
- Generous and varied bonuses;
- Referral bonuses.

The Store Manager's main responsibilities are to plan, organize and direct the day-to-day activities of the branch in order to achieve the network's strategic objectives. The jobholder ensures the branch's development by establishing and maintaining close ties with customers and business partners. The candidate.she oversees operations at both the mechanical and customer service levels, using his management knowledge and leadership to meet challenges with passion and conviction.

RESPONSIBILITIES:

- Promote and share the company's strategic orientations, mission and values with employees;
- Oversee the branch's day-to-day operations in order to meet established service expectations;
- Rigorously monitor branch operating budgets;
- Work with the Human Resources Department on hiring, training needs, performance appraisals and other human resources management requirements;
- Implement all necessary means to ensure customer loyalty by promptly managing major customer complaints;
- Analyze information and reports from various departments (tires, mechanics, customer service) and produce analysis and performance reports;
- Carry out parts inventory management, incoming and outgoing parts control, as well as biennial stock audits.

SUCCESS FACTORS:

- Technical background: your 5 years of experience in mechanical shop management and personnel management, as well as your college studies in administration, have given you a solid professional background for managing a branch;
- Passionate about your field: you'll be able to oversee operations and satisfy our customers' needs;
- Leadership: you have the ability to mobilize your employees to achieve their objectives and build a positive, productive culture within the team. You are an ambassador of best practice and encourage the sharing of knowledge and experience;
- Customer focus: you understand customer needs and organize work to ensure maximum customer satisfaction.

Benefits:

- Dental insurance;
- Disability insurance;
- Supplementary health insurance;
- Life insurance;
- Vision insurance;
- Paid leave;
- Employee assistance program;
- Group RRSP;
- Onsite parking.

Work schedule:

- 8 hours per day;
- Monday to Friday;
- Day shift.

Send your resume via Auto-jobs.ca.