Service Advisor

Groupe Touchette Inc. retail - Brossard branch.

Are you passionate about the automotive industry and already have sales experience? Don't hesitate! Come and join the Groupe Touchette family, a dynamic and friendly team, as a technical advisor (mechanics)!

We offer competitive salaries, benefits and various bonuses!

The main duties of the Service Advisor (Mechanics) are to sell tires and mechanical services, and to provide after-sales service to the branch's clientele.

Your responsibilities will include:

- Greet customers and identify their tire needs;
- Offer advice on tire purchases and close the sale;
- Assist mechanics in diagnosing vehicle problems;
- Place parts orders in the computerized system;
- Ensure the quality of work performed by carrying out road tests;
- Promote the company's other services when visiting customers;
- Answer telephone calls concerning technical questions about tires or the progress of work in progress;
- Produce an estimate of the work to be carried out on the vehicle;
- Invoice customers in accordance with vehicle work orders;
- Carry out cash-closing procedures and produce daily reports.

Success factors:

- Technical knowledge: a minimum of 3 years of experience in sales or customer service, as well as extensive knowledge of the automotive industry, give you the skills you need for this position;
- Customer service orientation: you have impeccable interpersonal and sales skills, always putting the customer's needs at the heart of your actions;
- Interest in the automotive industry: you are passionate about this field, and have a good knowledge of mechanical principles and tires, and are constantly striving to improve them;
- Time management: you are able to manage deadlines and make well-thought-out decisions quickly;
- Bilingualism: you communicate perfectly in English and French and can offer sales and advice service in both languages.

Benefits:

- Dental insurance;
- Disability insurance;
- Supplementary health insurance;
- Life insurance;
- Vision insurance;
- Corporate events;
- Employee assistance program;
- Group RRSP.

Work schedule:

- 8 hours per day;
- Monday to Friday;
- Day shift.

Send your CV via Auto-jobs.ca.