Service Advisor

Acura Plus is currently looking for a Service Advisor to join its Service Department team. If you are passionate about the automotive industry, enjoy interacting with customers and want to grow within a dynamic team, this opportunity is for you!

Responsibilities – as a Service Advisor, you will be responsible for:

- Warmly welcoming customers upon their arrival at the Service Department;
- Gathering the necessary information to properly identify their vehicle maintenance and repair needs;
- Advising customers on recommended maintenance and repair work;
- Preparing and presenting repair estimates and quotes;
- Selling maintenance and repair services based on customer needs;
- Providing thorough follow-up with customers throughout the entire process;
- Delivering an exceptional customer experience, from the initial welcome to vehicle delivery.

Requirements:

- Minimum of 1 year of experience in a similar position;
- Good general knowledge of automotive mechanics;
- Bilingualism in French and English in order to communicate effectively with our customers;
- Excellent communication and customer service skills;
- Strong sales skills and ability to identify customer needs;
- Knowledge of Serti software is a major asset;
- Knowledge of Acura/Honda products is an asset;
- Strong organizational skills, independence and attention to detail;
- Positive attitude and team spirit.

Why join Acura Plus?

At Acura Plus, we believe that the success of our dealership starts with the success of our employees. We offer a stimulating and professional work environment focused on the development of our team.

Our benefits:

- Group insurance plan;
- Dental insurance;
- Medical and paramedical coverage;
- Travel insurance;
- Employee assistance program;
- Ongoing training;
- Years-of-service recognition program;
- Company events and activities;
- Attractive employee pricing in the Sales and Service Departments;
- Opportunities for advancement within the company and our dealership group;
- Supportive and attentive management and a dynamic team.

What we offer:

- A stimulating, positive and professional work environment;
- The support you need to achieve your goals;
- A team where employees’ professional development is a top priority;
- Concrete career advancement opportunities;
- The opportunity to work at an Acura dealership recognized for the quality of its service and customer-focused approach.

Are you passionate about the automotive industry, enjoy taking on new challenges and are committed to delivering an exceptional customer experience? We want to meet you!

Send your CV via Auto-jobs.ca.