Assistant Sales Manager - Pre-Owned Vehicles

ASSISTANT PRE-OWNED VEHICLES SALES MANAGER

Volvo Saint-Léonard is looking for an Assistant Pre-OWned Vehicles Sales Manager to join its team.

This is a key position within the used vehicle department. The Assistant Manager works directly with the Sales Manager and plays an important role in supporting Sales Advisors, managing transactions and ensuring the smooth operation of the department.

We are looking for someone with a minimum of 5 years of automotive sales experience who is recognized for their results, leadership and ability to close deals.

MAIN RESPONSIBILITIES:

Sales and Closing Transactions:

- Step into transactions when management involvement is required;
- Handle complex negotiations;
- Support Sales Advisors with their deals and negotiations;
- Handle objections and find solutions tailored to customer needs;
- Actively participate in closing sales;
- Ensure strong profitability is maintained on transactions;
- Serve as a key resource for Sales Advisors on the floor.

Team Management and Support:

- Support and mentor Used Vehicle Sales Advisors;
- Provide hands-on coaching directly on the sales floor;
- Share best practices in sales and negotiation;
- Ensure dealership processes and standards are followed;
- Participate in monitoring team results and objectives;
- Support the Sales Manager with the department’s daily operations;
- Ensure continuity of operations when the Sales Manager is absent.

Sales Management and Deal Review:

- Review the terms and key elements of transactions;
- Ensure the accuracy of pricing, discounts, warranties and products;
- Follow up on sales in progress through to completion;
- Collaborate with the finance department and other dealership departments;
- Identify issues within deals and ensure necessary corrections are made;
- Ensure vehicles and files are ready prior to delivery.

CRM and Customer Follow-Up:

- Ensure consistent and thorough use of the CRM by the sales team;
- Follow up on prospective customers, Internet leads, appointments and sales opportunities;
- Monitor the quality and frequency of follow-ups completed by Sales Advisors;
- Ensure information, notes, activities and next steps are properly documented in the CRM;
- Follow up on customers who have not yet purchased and on active sales opportunities;
- Use the CRM as a management tool to improve conversion rates, follow-up quality and team performance;
- Have a strong command of computer tools and CRM/DMS systems used in the automotive industry.

Assets:

- Knowledge of Activix CRM, PBS DMS, Dealertrack, vAuto and automotive inventory management and merchandising tools.

THE IDEAL CANDIDATE:

We are looking for someone recognized as an excellent closer who knows when to step into a transaction and has the experience required to effectively support both the Sales Advisors and the Sales Manager.

This position is not limited to supervision. The Assistant Manager must be present on the sales floor, actively involved in transactions and able to lead by example through strong results and an outstanding customer approach.

This is an excellent opportunity for an experienced Sales Advisor looking to take the next step in their career and move into a management role.

Employment type: Full-time.
Location: Volvo Saint-Léonard.
Experience required: Minimum of 5 years in automotive sales.

Are you an excellent salesperson who enjoys closing deals and is ready to move into an assistant management role? We want to meet you.

Send your résumé via Auto-jobs.ca.