Service Advisor

Service Advisor – Acura Laval.

Are you passionate about customer service and luxury automobiles?

Join the team at Acura Laval, a dealership renowned for its professionalism, dynamic atmosphere, and excellent after-sales service.

Job description:

As a Service Advisor, you will serve as the primary link between our customers and our service department. Your mission will be to provide an exceptional customer experience while ensuring rigorous follow-up on work performed on vehicles.

Responsibilities:

    • Greet customers with professionalism and courtesy;
    • Identify maintenance and repair needs;
    • Explain recommended work and prepare estimates;
    • Follow up on repairs with technicians;
    • Maintain clear communication with customers throughout the process;
    • Ensure complete customer satisfaction.

Desired profile:

    • Experience as a technical advisor or in automotive customer service;
    • Excellent communication and sales-consulting skills;
    • Strong organizational skills and the ability to manage multiple cases simultaneously;
    • Positive attitude, team spirit, and professionalism;
    • Knowledge of the Serti system (a plus).

What we offer:

    • Competitive salary with the possibility of bonuses;
    • Group insurance;
    • Modern and stimulating work environment;
    • Ongoing training;
    • Stable and dynamic team;
    • Opportunities for advancement.

Schedule:

    • Full-time;
    • Daytime and weekday hours.

Build your career at a renowned dealership where your talent and service will make a difference.

Apply now via Auto-jobs.ca!

- Training in automotive consulting or automotive mechanics, or equivalent experience, is required.