Financial & Sales Representative

Job title: Sales and Financing (F&I) Representative.

Your path to an innovative career in the automotive industry.

A unique opportunity in the automotive sector! By joining the first Volvo dealership in Quebec to adopt the Volvo Retail Sustainable Experience (VRSE) concept, you’ll be part of a major transformation focused on sustainability: renewable energy, energy efficiency, recycled materials, and much more.

This strategic hybrid role is designed for an experienced professional seeking to grow in a high-value-added combined role. As a key player in the sales department, you will serve as both a senior sales consultant and an F&I specialist, managing the entire customer journey from the initial meeting through to the completion of financing.

We are looking for an independent, high-performing, and results-oriented individual capable of seamlessly integrating sales and financing functions to deliver a smooth, comprehensive, and highly professional customer experience.

You will work in a cutting-edge environment that meets the expectations of a professional clientele loyal to the brand. You will also be part of Volvo’s push toward electrification, which is generating record sales month after month.

Description of daily tasks: your responsibilities for success:

- Greet customers and thoroughly analyze their needs, preferences, and financial capacity.
- Manage the entire sales process, from vehicle presentation through to delivery.
- Seamlessly integrate financing and insurance (F&I) solutions into the customer experience.
- Recommend tailored products or services by highlighting their features and benefits.
- Advise customers on various complementary products (winter tires, genuine accessories based on their activities or needs, installation of electric charging stations, and protections and financial products offered by the F&I department).
- Structure, present, and close financing and insurance deals with rigor and professionalism.
- Ensure transaction compliance by adhering to internal policies and applicable regulations.
- Maximize the profitability of deals by effectively combining sales and F&I.
- Maintain long-term customer relationships through rigorous and personalized follow-up.
- Inform customers of relevant new developments and answer their questions regarding sales and financing.

Desired Profile:

- Significant experience in automotive sales combined with hands-on experience in F&I (senior-level experience required).
- Demonstrated ability to manage a full sales cycle, including financing.
- Excellent communication and negotiation skills to close deals effectively.
- Strong business acumen and results-oriented mindset.
- Independence, resourcefulness, and strong adaptability in a hybrid role.
- Excellent time management and prioritization skills in a dynamic environment.
- Administrative rigor and attention to detail in handling files.
- Excellent customer service skills: supporting the customer from start to finish.
- Interpersonal skills, tact, and professionalism.
- Fluency in French (spoken and written).
- Knowledge of Desking 360 and CRM 360 tools (a plus).
- Experience in selling 100% electric vehicles (a plus).
- Experience in F&I in a dealership environment (a significant plus).

Benefits: your path to attractive terms:

- Competitive compensation reflecting a senior hybrid role with strong earning potential.
- Attractive compensation structure combining sales and F&I performance.
- High demand for Volvo electric vehicles and rapid availability of BEVs thanks to the One Price model.
- Ongoing F&I training provided by the group.
- Monday through Friday schedule (day and evening shifts) — closed on weekends.
- Comprehensive group insurance plan.
- Dental insurance.
- Employee assistance program.
- Talent referral program.
- Access to telemedicine.
- Matching RRSP plan with employer contribution.

Park Avenue Group: YOUR path to a successful career.

Park Avenue Group is THE path to success—to grow, develop, and build a prestigious career. With 65 years of history in automotive sales and service, we are recognized for our innovation and unparalleled customer service. Today, the group operates 7 dealerships, employs 600 people, and represents nearly 20 of the industry’s most influential brands.

Discover what drives our team. Submit your resume via Auto-jobs.ca.

Park Avenue Group adheres to the Equal Employment Opportunity Act. We therefore encourage women, Indigenous people, visible and ethnic minorities, and people with disabilities to apply.