Service Advisor
Détails du poste
Description du poste
The Opportunity
Lounsbury Chevrolet in Dalhousie is seeking a Service Advisor to join our dealership.
The Service Advisor's role is to provide an excellent customer experience. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Chevrolet brand.
If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!
This is a full-time, hourly-paid position, and the working hours are Monday to Friday.
Work With Us
Lounsbury Chevrolet in Dalhousie is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:
- Competitive Wages
- Group Benefits Plan, including health, dental, vision, life insurance, short-term disability, and long-term disability, that start on the first day of work (no waiting period)
- Paid Vacation and Sick days (vacation is negotiable based on experience)
- Company Pension Plan (after 6 months)
- Employee discounts on cars, services, and Lounsbury Furniture
- Career growth and continuous development
Responsibilities
- Schedule service work in the service department
- Discuss the required or recommended services for a vehicle with the customer
- Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
- Explaining the benefits and the potential outcomes of postponing repairs to customers
- Other duties may be assigned as necessary
Qualifications
- Previous experience in customer service or sales is preferred
- Has good computer skills and an aptitude to learn new software
- Bilingual in English and French (speaking, reading, and writing) is preferred
- High school diploma or GED required
- Strong interpersonal, customer service, and troubleshooting skills
- Likes helping people
- Good work ethic
- Must have a valid driver's license & a clean driver's abstract
Formation(s)
