Parts Technician

Job Description
At Western Tractor, we'recommitted to delivering the right part at the right time, everytime. We're looking for a passionate and detail-oriented PartsTechnician to be part of our growing team. If you thrive in afast-paced environment, love working with your hands, and enjoyhelping customers find exactly what they need, we want to meet you!

Customer Service Excellence:Assist customers at theparts counter by understanding their needs and efficientlylocating the correct parts to get them back up and running.

Master Diagnostics:Read and interpret partsdiagnostics, diagrams, and technical drawings to ensure precisionin every order.

Utilize Technology:Navigate computerizedinventory systems and parts libraries to track down the perfect part.

Handle Special Orders:Follow up on specialorders and keep customers informed as soon as their parts arrive.

Merchandising Support:Help create and maintaineye-catching merchandising displays that showcase our parts and promotions.

Promote Our Specials:Actively promotedealership specials and merchandising campaigns, boosting salesand customer satisfaction.

Customer Satisfaction:Ensure every customerfeels valued and appreciated, creating a welcoming atmosphere atall times.

Requirements

Education: Journeyperson PartsTechnician designation or equivalentexperience.

Experience:Aminimum of 2years' experience within a Parts department. Previous JohnDeere agricultural equipment and product experience is an asset.

Technical Skills: Experience usingonline inventory systems and standard desktop applicationsincluding Microsoft Office andotherbrowser-based programs, along with a demonstratedunderstanding of sales processes. 

People-Focused:Stronginterpersonalskills with experienceconnecting withcustomers whilemaintaininga professional image andestablishing rapport. 

Soft Skills: Strong timemanagement skills, ability to beadaptable, problem-solvingskills, and attention to detail. 

Physical Capability:Ability to lift,carry, push, and pull up to 50 lbs with long periods ofstanding and walking. 

Valid Driver's License: You'll need thisfor parts deliveries. 

Benefits

Training and Development: We keep our team current byinvesting twice as much in training as any other John Deere dealerin Southern Alberta both inside and outside of our dealership.

Paid Time Off: Recognizing the importance of work-lifebalance, we provide you with paid time off beginning at 3 weeks inyour first year of employment.

Sponsorship: Take advantage of our sponsorshipopportunities to help you hone your skills and accumulateon-the-job hours and experience toward your Apprenticeship.

Benefits: We provide a comprehensive health benefitspackage to keep you and your family healthy along with anemployer-matched Registered Retirement Savings Plan.

Compensation: You'll enjoy a competitive compensationscale, incentive programs, and opportunities for advancement.

Equipment: We supply the equipment and technology needed toexcel in your role, including an annual boot and tool allowance.

Join us inrevolutionizing the future of agriculture - where your skills havea direct impact on the success of farmers and the sustainabilityof our industry. We can't wait to welcome you to our team!