Sales Manager

YOUR JOB DESCRIPTION:


Reporting to the General Sales Manager, you will be responsible for the day-to-day management of the new and used car sales floor. You will assist sales consultants with their customer files, participate in negotiations, and ensure that transactions are closed efficiently and profitably.

MAIN RESPONSIBILITIES:

    • Oversee the day-to-day operations of the sales floor;
    • Meet with sales consultants, review their files, and set follow-up priorities;
    • Support the team in negotiations and close deals;
    • Ensure high-quality and timely follow-ups with customers;
    • Monitor the use of the CRM system and the progress of each sales opportunity;
    • Evaluate trade-in vehicles and approve proposed trade-in values;
    • Source, negotiate, and purchase used vehicles;
    • Prepare schedules and ensure adequate floor coverage;
    • Enforce Trois-Rivières Toyota’s work methods, policies, and procedures;

    • Handle customer situations requiring management intervention;

    • Collaborate with the finance, service, and parts departments.



DESIRED PROFILE:



    • At least 5 years of experience in a similar position;

    • Proven experience in personnel management;
    • Excellent command of French and English, both spoken and written;

    • Good knowledge of SERTI, Merlin, Smaaart, and Activix software;

    • Inspirational leadership, business acumen, and customer focus.



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