General Sales Manager - Multiple Locations (South Shore and North Shore of Montreal)

Reporting to the President, the General Manager of Sales – Multi-Site is responsible for the overall performance of the sales departments at several dealerships located on Montreal’s South Shore and North Shore. His role involves strategically managing sales operations, working with sales managers to standardize best practices, and optimizing results across all dealerships under his responsibility.

A true hands-on leader, the jobholder acts as a coach to management teams to foster a culture of performance, accountability, and operational excellence.

Key responsibilities:

- Support, coach, and develop the sales managers at each dealership;
- Foster a culture of performance, accountability, and continuous improvement;
- Maintain a regular presence at each dealership;
- Develop strategies to meet and exceed sales targets for new and used vehicles;
- Maximize transaction profitability and ensure sound margin management;
- Analyze key performance indicators (KPIs) daily and implement action plans;
- Ensure sound inventory management and turnover;
- Optimize sales processes to improve operational efficiency;
- Ensure compliance with manufacturer standards;
- Improve CSI (Customer Satisfaction Index) results;
- Implement strategies to foster customer loyalty;
- Ensure an exceptional customer experience at each dealership.

Team development:

- Identify training needs and ensure the continuous development of sales teams;
- Standardize best practices across dealerships;
- Foster collaboration and knowledge sharing among teams;
- Monitor expenses related to sales departments;
- Provide analyses and recommendations to management.

The incumbent’s success will be evaluated based on the following key performance indicators:

- Achievement of sales targets (new and pre-owned);
- Gross profit per vehicle;
- Inventory turnover;
- Opportunity conversion rate;
- CSI results;
- F&I product penetration (in collaboration with financial directors);
- Compliance with manufacturer standards;
- Team development and employee retention;
- Budget compliance and departmental profitability.

Desired profile:

- Minimum of 5 years of sales management experience in the automotive industry;
- Experience managing multiple dealerships or sales teams (a significant asset);
- Excellent skills in coaching and developing managers;
- Strong ability to analyze performance metrics;
- Motivational and results-oriented leadership;
- Excellent communication and influence skills;
- Strong organizational skills and ability to manage priorities;
- Willingness to travel frequently between dealerships.

Submit your resume via Auto-jobs.ca.