Sales Manager - New & pre-owned

Job Title: General Sales Manager

Your avenue

Toward a prestigious career

Being a General Sales Manager means taking on a key and strategic role at the heart of an environment where excellence, innovation, and customer experience are at the center of every action we take.

You are the architect of commercial performance: you ensure profitability, market development, team growth, and customer loyalty. Visionary, committed, and solution-oriented, you inspire your team to exceed expectations and actively contribute to building a culture of excellence.

You will evolve in an environment where challenges are plentiful, where ideas — even the most ambitious ones — have their place, and where leadership is valued.
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Your benefits: Your avenue toward benefits worthy of industry leaders
    • A comprehensive group insurance plan, including dental coverage;
    • Short- and long-term disability insurance;
    • An Employee Assistance Program (EAP) offering confidential mental health and wellness support;
    • A retirement savings plan (RRSP) with employer contribution;
    • Employee discounts on our services;
    • Opportunities for growth and career advancement;
    • A culture where leadership, ambition, and ideas are valued.
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Daily responsibilities: Your avenue toward success

Strategy, planning, and performance
    • Establish and monitor monthly and annual objectives (sales, revenue, margins, and expenses) for the department;
    • Manage the operating budget and optimize financial performance;
    • Develop innovative strategies for prospecting, sales follow-up, and conversion;
    • Maximize revenue through the optimal use of financing, insurance, and after-sales programs;
    • Collaborate with financial institutions for exceptional approvals;
    • Oversee lease renewals and recommend strategic actions to management;
    • Participate in the development of marketing, advertising, and promotional campaigns.

Operations management and customer experience
    • Supervise assistant sales managers and ensure smooth operations within the sales department;
    • Ensure an exceptional customer experience from the initial contact through vehicle delivery;
    • Ensure an after-sales service appointment is scheduled at the time of delivery to promote customer retention;
    • Review, approve, and submit transaction sheets to accounting;
    • Manage commission sheets and ensure payroll records compliance;
    • Support used vehicle departments with trade-in evaluations;
    • Ensure customer satisfaction and loyalty;
    • Stay informed of applicable laws and regulations and ensure compliance.

Inventory management, purchasing, and evaluations
    • Review and optimize inventory daily to ensure efficient vehicle turnover;
    • Oversee inter-dealer vehicle exchanges;
    • Plan the strategic display of vehicles in the showroom and on the lot;
    • Appraise used vehicles or oversee appraisals;
    • Ensure price labels comply with the Consumer Protection Act;
    • Develop and maintain an external vehicle purchasing and sales network.

Leadership and human resources management
    • Lead daily and weekly team meetings;
    • Ensure ongoing training, coaching, and employee engagement for supervised staff;
    • Actively participate in recruitment efforts;
    • Conduct performance evaluations;
    • Support sales consultants in achieving their objectives;
    • Assist with closing major transactions;
    • Foster a collaborative, respectful, and performance-driven work environment;
    • Ensure effective communication between departments;
    • Respond promptly to email requests;
    • Maintain a professional appearance and attitude;
    • Perform any other related duties assigned by management.
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Desired profile
    • Several years of experience in automotive sales;
    • Minimum of three (3) years of team management experience;
    • Excellent command of French and English, both spoken and written;
    • Proven leadership skills and results-oriented mindset;
    • Excellent organizational skills, autonomy, and ability to prioritize;
    • Comfortable with technological tools (MS Office, CRM, and management software);
    • Strong understanding of the automotive market and key performance indicators;
    • Strong attention to detail, strategic mindset, excellent communication skills, and a customer-focused approach.
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Your avenue toward a prestigious career

Join an organization that values talent development, innovation, and operational excellence. You will work in a stimulating environment where your ideas are valued and where you can make a meaningful contribution to the company’s growth while continuing your professional development.