Internet agent
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Job description
Duties:
- Answer and direct inbound calls;
- Call web clients and prospect lists;
- Schedule sales appointments;
- Serve customers via chat;
- Follow up with leads;
- Provide excellent customer service;
- Other related tasks
Working Conditions:
- Stimulating and friendly work environment;
- Opportunity to grow with an expanding family business.
Training
Requirements:
- Previous customer service or sales experience, ideally in a call center or automotive dealership;
- Excellent verbal and written communication skills in English and French;
- Ability to work independently
- Effectively manage phone calls and emails;
- Customer satisfaction oriented and professionalism