BDC Agent - service department

JOB OPENING – BDC AGENT (SERVICE DEPARTMENT).

Action Chevrolet - Saint-Hubert
Full-time | Call Center / BDC | After-Sales Service

We are looking for a dynamic BDC Agent to join our service department team!

Your role:

- Respond to customer inquiries (phone, email, text, chat);
- Schedule and confirm appointments for maintenance and repairs;
- Follow up on online appointment requests;
- Collaborate with service advisors and the sales team;
- Use our CRM tools and internal systems to ensure fast and efficient service.

What we offer:

- Competitive salary + benefits;
- An incredible work environment;
- Ongoing training and opportunities for growth;
- A positive team atmosphere.

Your Profile:

- Customer service experience (experience in the automotive industry is a plus);
- Excellent communication skills in French (English is a plus);
- Organized, detail-oriented, and enjoy working with people;
- Proficiency with computer tools (CRM, Microsoft Office, etc.).

Interested? Submit your resume via Auto-jobs.ca.