Warranty Administrator

Join the Mazda Team!

Are you organized, detail-oriented, and passionate about the automotive industry? Do you enjoy administrative work while collaborating with multiple dealership departments? Mazda is looking for a Warranty Administrator to join our team.

In this role, you will be responsible for processing warranty claims with the manufacturer, ensuring the accuracy of documentation, and maintaining compliance with manufacturer policies and procedures.

Working Conditions
    • Permanent, full-time position
    • Day shift, Monday to Friday
    • On-site position

Responsibilities
    • Prepare, submit, and follow up on warranty claims with the manufacturer.
    • Review repair orders and supporting documentation to ensure accuracy and completeness.
    • Monitor outstanding warranty claims and resolve discrepancies as needed.
    • Ensure all warranty files comply with manufacturer policies and procedures.
    • Work closely with the Service, Parts, and Accounting departments.
    • Respond to inquiries regarding warranty claims and related documentation.
    • Maintain accurate and up-to-date warranty records.
    • Contribute to the continuous improvement of warranty administration processes.

Qualifications
    • Previous experience in an administrative role, preferably within an automotive dealership.
    • Experience processing automotive warranty claims is a strong asset.
    • Proficiency with Microsoft Office and computer systems.
    • Excellent attention to detail, organizational skills, and ability to work independently.
    • Ability to manage multiple priorities in a fast-paced environment.
    • Strong communication and teamwork skills.
    • Experience with dealership management systems (DMS) is an asset.

Benefits
    • Competitive salary based on experience.
    • Comprehensive group insurance plan.
    • Employee Assistance Program (EAP).
    • Paid time off.
    • Ongoing training and professional development.
    • Employee discounts.
    • Free on-site parking.
    • Dynamic and collaborative work environment.
    • Opportunities for career growth within the organization.

Apply Today!

If you're looking to build your career with a team that values accuracy, organization, and collaboration, we'd love to hear from you!