Service Advisor – Full-time, permanent (75 000 $ à 100 000 $)
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Job description
Do you enjoy working with customers, know your way around cars, and want a stable, well-paid job with a schedule that keeps your evenings and weekends free? Midas Saint-Constant is growing and looking for a motivated Service Advisor to be the face of our shop.
WHY JOIN US?
✔ Annual salary of 75 000 $ à 100 000 $ based on experience
✔ Permanent, full-time position
✔ Day schedule: Monday to Friday, 8 a.m. to 5 p.m.
✔ Full benefits package: health insurance, dental insurance and more
✔ Globally recognized brand with modern shop management tools and systems
✔ Close-knit team, family atmosphere and approachable management
✔ Ongoing training and opportunities for advancement
YOUR RESPONSIBILITIES
• Greet customers in person and on the phone with professionalism and courtesy
• Understand customer needs and open repair orders
• Clearly explain technicians' diagnoses and recommendations
• Prepare estimates, present work and obtain approvals
• Schedule appointments and coordinate work with the shop
• Follow up on repair progress and keep customers informed
• Order parts as needed and handle invoicing
• Help build customer satisfaction and loyalty
Join a team where your work is recognized and where you can build a long-term career. Apply today!
Training
• Expérience comme conseiller(ère) technique ou au service à la clientèle dans le domaine automobile minimum 10 ans (exigence)
• Connaissances de base en mécanique automobile (exigence)
• Excellent service à la clientèle et aisance à communiquer
• Sens de l'organisation, capacité à gérer plusieurs dossiers à la fois
• Aisance avec l'informatique (logiciel de gestion d'atelier, courriel, téléphone)
• DEP en mécanique automobile ou expérience équivalente : un atout
• Permis de conduire valide