Warranty Claims Clerk
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Job description
Take Your Career Forward at Brossard Hyundai!
Are you detail-oriented, organized and someone who likes to make sure every file is properly handled? Brossard Hyundai is looking for a Warranty Claims Clerk to join its team!
As part of our After-Sales Service Department, you will play an important role in ensuring warranty claims are processed efficiently while working closely with the team to keep every file moving forward.
Your daily responsibilities:
- Prepare, review and submit warranty claims to the manufacturer;
- Verify repair orders and supporting documents to ensure all files are complete and compliant;
- Follow up on pending, rejected or incomplete claims requiring corrections;
- Collaborate with Service Advisors, Technicians and the Parts Department to obtain the necessary information;
- Monitor payments and report any discrepancies;
- Maintain accurate and up-to-date records while ensuring compliance with manufacturer procedures and deadlines.
What makes you a great fit:
- Strong attention to detail, independence and excellent priority management skills;
- Comfortable using computer tools and performing data entry;
- Team-oriented mindset and strong problem-solving skills;
- Clear communication skills and a commitment to quality work;
- Experience in warranty claims processing or automotive administration is an asset;
- Knowledge of Hyundai warranty procedures or dealership management software is an asset.
Requirements:
- At least 1 to 2 years of experience in auto warranty administration, claims management, or as a Service Advisor at a dealership;
- Computer skills: proficiency with dealership management systems (DMS) such as SERTI and manufacturer platforms;
- Skills: strong organizational skills, attention to detail, thoroughness, and the ability to manage multiple priorities simultaneously.
A role where your attention to detail makes a difference.
Do you enjoy getting to the bottom of things, solving problems and ensuring thorough follow-up? We want to meet you!
Send us your CV via Auto-jobs.ca and become part of the After-Sales Service team at Brossard Hyundai!