Auto Insurance Claims Administrator

At Groupe Lauzon, our commitment goes far beyond customer service, vehicle sales and repairs. We are committed to providing our employees with opportunities to reach their full professional potential and build a career that reflects who they are within a family-owned company where well-being, respect, enjoyment and personal growth are top priorities!

Through initiatives such as our “Performance and Engagement Meetings,” designed to support your professional development, as well as our “Internal Lauzon Experience” program, which celebrates key moments with your colleagues, we ensure that your experience within our organization is stimulating, rewarding and exciting.

Here, you’re not just a number — you’re an integral part of the Lauzon Family.

Groupe Lauzon includes six dealerships representing three of the most prestigious German brands: Audi, Porsche and Volkswagen. These exciting brands are known for producing premium vehicles that deliver outstanding performance in their respective categories.

Discover your future work environment here:
https://youtu.be/x0hJz1C7vt0?si=dH7vT_2JSB396rLu

The successful candidate must have an intermediate level of English, particularly in reading and writing, in order to effectively read, interpret and prepare communications issued by the manufacturer.

Requirements:

- Knowledge of automotive mechanics (required);
- Experience managing warranty claims with an automotive manufacturer is an asset;
- Comfortable working with various computer platforms;
- Strong analytical skills and attention to detail.

Responsibilities — reporting to the Service Manager, your main duties will include:

- Complete the documents required to process claims, submit them to the manufacturer or supplier and ensure proper follow-up;
- Ensure that claimed amounts comply with manufacturer or supplier standards;
- Follow up on claims to ensure payments are received promptly;
- Analyze claims rejected by the manufacturer or supplier and, when applicable, resubmit them as quickly as possible or obtain authorization to write them off;
- Analyze and review credits;
- Provide the Accounts Receivable representative with the documents required to process accounting entries, receivables, payments and credits related to warranty claims;
- Train internal staff on warranty policies and any related changes;
- Stay informed of all manufacturer recalls and bulletins;
- Perform any other related duties associated with the position.

Additional benefits:

- Highly competitive compensation;
- Group insurance with employer contributions;
- Bright and clean work environment;
- Employee benefits;
- 8 paid sick days;
- 6 paid days off during the holiday season;
- State-of-the-art facilities;
- Ongoing training on the latest automotive technologies;
- Free on-site gym;
- And much more!

Send your CV via Auto-jobs.ca. Only selected candidates will be contacted.

Internal reference: 34651.