Service advisor

Who is Dilawri Group?

Founded in 1985 and established in Quebec since 2015, Dilawri Group continues to build on a history of excellence as Canada’s largest automotive group.

Why work with us and what do we offer?

- Weekly pay with a performance-based bonus structure;
- Stable, dynamic and dedicated team;
- Pension plan after 1 year;
- Excellent group insurance plan including dental, medical, life, travel and extended health coverage;
- Training provided and ongoing training opportunities;
- Career advancement opportunities and internal promotions;
- Attractive employee discounts;
- Several social activities throughout the year, including happy hours, Christmas parties, BBQ lunches and more.

Main responsibilities:

- Identify customers’ vehicle maintenance and repair needs;
- Offer and promote various after-sales, preventive maintenance and vehicle maintenance services;
- Provide professional service advice to customers;
- Build strong relationships of trust with customers;
- Estimate maintenance costs, prepare work orders and ensure proper follow-up;
- Perform related duties or any other tasks requested by the Service Manager.

Required qualifications and skills:

- Relevant experience in sales and customer service;
- Ability to communicate in both French and English to meet the needs of our bilingual clientele;
- Strong interpersonal skills, excellent customer service skills and a passion for sales;
- Ability to work under pressure;
- Professionalism, courtesy and a polished appearance;
- Ability and willingness to work as part of a team;
- Product knowledge is an asset.

Send your CV via Auto-jobs.ca.