Sale Manager - New Vehicles

Who is Groupe Dilawri?

Founded in 1985 and established in Quebec since 2015, Groupe Dilawri continues to build on a legacy of excellence as Canada’s largest automotive group.

Why work with us and what do we offer?

- Weekly pay with a performance-based bonus structure;
- Stable, dynamic and dedicated team;
- Pension plan after 1 year;
- Excellent group insurance including dental, medical, life, travel and supplemental health coverage;
- Ongoing training provided;
- Career advancement opportunities and internal promotions;
- Interesting employee discounts;
- Several social activities throughout the year (5 à 7 events, Christmas party, BBQ lunch, etc.).

Main responsibilities:

- Supervise and lead the sales department by implementing processes and procedures while managing the sales team to ensure an outstanding customer welcome and a high level of satisfaction;
- Support the sales process from negotiation through closing, in collaboration with Sales Advisors and the after-sales service department;
- Train and coach Sales Advisors to optimize their performance and ensure proper customer follow-up, while encouraging ongoing development through regular meetings and manufacturer training programs;
- Analyze and monitor performance, report results to management and organize regular meetings;
- Oversee logistics, including key security and vehicle availability;
- Handle customer concerns and maintain excellent customer relationships;
- Collaborate with the Service Manager to ensure vehicles are prepared promptly for delivery;
- Meet with the General Manager to review monthly forecasts and performance reports for the department and sales team;
- Perform any other duties assigned by management.

Required qualifications and skills:

- Strong leadership skills;
- Advanced sales, negotiation and interpersonal skills;
- Strong organizational skills, attention to detail and a commitment to exceptional customer service;
- Ability to solve problems with a proactive approach;
- Excellent team management skills, combining organization, quality customer service, respected leadership and a supportive, effective approach;
- Strong organizational abilities and attention to detail;
- Team-oriented mindset and commitment to shared goals;
- English is required, as our clientele includes both French- and English-speaking customers.

Submit your résumé via Auto-jobs.ca.