Service Advisor

To support our Service Manager, we are looking for someone with solid experience in the service department of an auto repair shop. In our view, the candidate must have experience as a Service Advisor to successfully meet the job’s objectives.

The job duties may vary depending on the candidate’s strengths and experience. The goal is to work with the manager to build a high-performing, efficient team that will help the department exceed its goals. However, as a basic outline, here are the tasks to be performed:

- Greet customers and open work orders;
- Track work in progress, parts received, and other items;
- Provide maintenance recommendations in accordance with the manufacturer’s guidelines;
- Ensure customer satisfaction and track the CSI;
- Ensure that work orders are completed according to the manufacturer’s standards;
- Adhere to all established procedures.

The candidate must be a strong communicator and demonstrate leadership. They must work safely and promote a culture of safety.

Knowledge of Serti software and experience at a dealership are definite assets.

Submit your resume via Auto-jobs.ca.