Delivery Coordinator

Do you enjoy working with people, providing outstanding customer service, and want to build a career in the automotive industry?

A major automotive dealership on Montreal’s North Shore, selling more than 1,000 new and 1,000 pre-owned vehicles annually, is looking for a Vehicle Delivery Coordinator to join its dynamic and professional team.

The Vehicles Delivery Coordinator plays a key role in creating an exceptional customer experience during vehicle delivery. This position also offers an excellent learning opportunity, including product training that may eventually lead to developing Finance & Insurance (F&I) product sales skills.

Key responsibilities:

As a Vehicles Delivery Coordinator, your main responsibilities will include:

- Meet with customers to complete the final paperwork required for vehicle delivery;
- Prepare, review, and organize customer files in accordance with established procedures;
- Ensure all required documentation is complete and included in each customer file;
- Explain delivery documents and ensure customers fully understand them;
- Answer customer questions in a professional and courteous manner;
- Maintain accurate and timely follow-up on customer files;
- Deliver an exceptional customer service experience.

Qualifications:

- Intermediate to advanced bilingualism in French and English (spoken and written) to serve both French- and English-speaking customers;
- Previous experience as a Vehicle Delivery Coordinator in an automotive dealership (an asset);
- Strong ability to manage stress and prioritize tasks effectively;
- Excellent customer service skills;
- Professional attitude, strong interpersonal skills, and polished presentation;
- Ability to work effectively as part of a team;
- Autonomous, detail-oriented, and organized;
- Comfortable using a variety of computer systems.

Benefits:

- Comprehensive group insurance plan, including dental, disability, supplemental health, life, vision, and telemedicine coverage;
- Paid time off;
- Company events;
- Employee Assistance Program;
- Onsite parking;
- HGreg employee recognition program (Club HGreg).

Join our team today!

Please submit your résumé through Auto-jobs.ca.