Auto Centre Manager

Gestion D.Pressault Inc., operating under the Canadian Tire banner, is seeking a dynamic, results-oriented Auto Center Manager to oversee the overall management of its automotive service center. The successful candidate will play a key role in operational performance, customer satisfaction, and team engagement, in an environment where service quality, safety, and profitability are top priorities.

Responsibilities:

    • Plan, organize, direct, and evaluate all auto center activities.
    • Oversee workshop operations, customer service, and the sale of automotive products and services.
    • Motivate, mentor, train, and evaluate team members to ensure a high level of performance.
    • Set sales, productivity, and profitability goals, then implement the necessary action plans to achieve them.
    • Ensure the quality of work performed, compliance with internal procedures, and strict adherence to health and safety standards.
    • Manage schedules, budgets, operating costs, and relationships with local suppliers.
    • Handle requests, resolve complaints, and maintain a professional and efficient customer experience.
    • Monitor performance metrics and recommend continuous improvements to optimize the center’s results.

Qualifications:

    • Relevant management experience in the automotive, service, or retail industry.
    • Strong leadership, team management, and decision-making skills.
    • Excellent understanding of auto repair shop operations and automotive service.
    • Ability to manage priorities, solve problems, and work in a fast-paced environment.
    • Strong customer service, sales, and communication skills.
    • Proficiency with computer tools and workshop management or work order software.
    • Knowledge of occupational health and safety standards.
    • Valid driver’s license.

Working conditions:

    • Permanent, full-time position.
    • Competitive salary based on experience.
    • Comprehensive benefits package and profit sharing.
    • Stimulating work environment focused on collaboration, performance, and professional development.
    • Opportunities for advancement and professional growth.

Submit your resume via Auto-jobs.ca.