Service Manager

Job type:

- Permanent year-round position;
- Full-time schedule;
- Competitive salary according to experience.

Experience with the Hyundai brand is an asset!

We offer:

- Group insurance;
- Disability insurance;
- Medical and paramedical insurance;
- Life insurance;
- Employee discounts (purchase, service and parts);
- Pension plan;
- Opportunity for advancement as we are an automotive group with 21 dealerships;
- Full-time, from Monday to Friday;
- Dynamic team.

Brief description:

Are you an organized, team-oriented individual who is always ready to provide exemplary customer service? We are currently looking for a Service Manager to help our team grow!

The incumbent will be in constant interaction with customers, ensuring exceptional service and a memorable experience.

Main responsibilities :

- Oversee the service department in an efficient and cost-effective manner;
- Identify and implement strategies to improve service quality, productivity and profitability;
- Manage work flow, monitor status of open work orders and participate in communication between service advisors, technicians and washers;
- Ensure the performance of technicians and the effectiveness of technical advisors;
- Promote good understanding and team spirit among dealership departments;
- Maintain and improve customer loyalty;
- Manage customer problems/concerns and find solutions to resolve them;
- Maintain required reports.

Profile:

- Be a very approachable individual who enjoys providing exceptional service;
- Have the ability to multi-task, adapt and cope with sensitive and changing situations;
- Have a positive attitude and excellent work ethic.

Other requirements:

- 5 years of experience as a Service Advisor or Service Manager;
- Knowledge of mechanics.

Propel your career to new heights, by seizing the opportunity to build a career with a recognized group in the automotive industry. Send your CV via Auto-jobs.ca.