Sales BDC Representative

Mercedes-Benz Brampton is looking for a Sales BDC Representative to add to our team in Brampton. Mercedes-Benz Brampton is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.

As a Sales BDC Representative, you'll be the first point of contact for many of our customers. You'll engage with new and existing leads, respond to inquiries, follow up with clients, and schedule appointments for our Sales Team. Your ability to build relationships, stay organized, and consistently follow up will play a key role in driving dealership sales.

If you're competitive, customer-focused, and motivated by results, this is an opportunity to build your career in automotive sales.

Compensation: Base salary plus bonus ranging from $40,000 to $60,000 a year.

Why Join The Humberview Group?

 

• Career Growth - Advancement opportunities across 20 stores and 18 brands.
• Rewards & Bonuses - Referral bonuses up to $2,000 and incentive programs.
• Comprehensive Benefits - Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
• Training & Mentorship - Learn from experienced leaders who support your growth.
• Exclusive Perks - Team member pricing on vehicles, service, parts, and accessories.
• Lifestyle Benefits - Discounts on brands and gym memberships.
• Great Team Culture - Social events, BBQs, and team outings.
• Work-Life Balance - No Sundays or holidays, plus long summer weekends.

The Humberview Group is one of Ontario's leading automotive dealer groups and a proud winner of Canada's Best Managed Companies for 2024, 2025, and 2026.

With over 60 years of success, our people and customer relationships continue to drive our growth.

What You'll Do

 

• Respond promptly to sales leads and customer inquiries.
• Make outbound calls to leads and existing customers.
• Build strong customer relationships and create a positive first impression.
• Schedule and confirm sales appointments and test drives.
• Follow up consistently with customers throughout the sales process.
• Maintain accurate and up-to-date customer information.
• Work closely with Sales Representatives to ensure a smooth customer handoff.
• Meet or exceed individual and team sales and appointment-setting targets.
• Represent the Mercedes-Benz brand with professionalism and exceptional customer service.
• Other duties as required.

What We're Looking For

 

• Call center experience is preferred.
• Experience in a dealership would be considered an asset.
• Must have confident and professional communication skills (good verbal skills and a clear speaking voice).
• Prior experience in a customer service role is required.
• Must be comfortable with computers and technology systems.
• Strong record of customer satisfaction results.
• Team-oriented individual.
• Strong time management skills.
• Must have the drive and desire to meet production goals and expectations.
• Works well in a team environment.

Join Our Team

At The Humberview Group, we believe great people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success.

Whether you're starting your automotive career or looking for your next opportunity, we'd love to hear from you.

Apply today and grow with us.

The Humberview Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.

About Us

5000 vechicles. 20 Stores. 18 Brands, 1 promise: Serving you better, each and every day. Since 1962, we've grown to become one of the largest dealer groups in Ontario. We serve thousands of happy customers every year, thanks to our huge vehicle network, fantastic incentives, and award- winning customer service. We believe world class service takes world class people, which is why we look to hire individuals who support our serve philosophy.