Body Shop Manager- Fix Auto Dartmouth

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.

Body Shop Manager - Fix Auto Dartmouth

We are looking for a Body Shop Manager to lead our Fix Auto Dartmouth collision centre with energy, accountability, and a strong commitment to operational excellence. This is a leadership role for someone who knows the collision industry inside and out and is ready to take ownership of a high-performing, fast-paced environment.

You will be responsible for driving shop performance, developing people, strengthening partner relationships, and ensuring every repair meets the highest standards of quality and safety.

This is an opportunity to step into a role where leadership, decision-making, and culture truly matter.

Compensation:
Competitive wage commensurate with knowledge, skills, and experience.

Steele Auto Group is dedicated to ensuring a seamless transition for successful candidates relocating from outside the area. Relocation assistance of up to $7,500 is available for the successful candidate moving from outside Atlantic Canada.

Responsibilities include but are not limited to:

 

• Manage daily operations, ensuring a positive work environment and excellent customer experience.
• Maintain strong relationships with insurance agents, dealerships, and fleet accounts.
• Inspect vehicles and assist with damage appraisals.
• Inform customers about the repair process, insurance claims, payment, and delivery timelines.
• Keep insurance adjusters, staff, and customers updated on repair status; handle supplements and negotiations with insurers.
• Ensure compliance with insurance partner guidelines.
• Monitor repair progress, safety procedures, and equipment use.
• Oversee OHS program and safety audits.
• Inspect completed repairs, explain warranties, and ensure quality control.
• Assign tasks, review work orders, and verify work quality.
• Address customer complaints promptly, according to dealership guidelines.
• Oversee parts ordering and maintain relationships with dealers and suppliers.
• Facilitate and arrange technical training for employees.
• Monitor and maintain equipment, recommending purchases as needed.
• Ensure cleanliness of work and customer areas.
• Hire, train, motivate, and manage body shop staff, fostering positive communication and culture.
• Monitor financial performance, including expenses, revenue, productivity, and budgeting.

Experience/Skill Requirements:

 

• Minimum 3 years of management experience as a Body Shop Production Manager or in a collision repair facility.
• Prior experience as a collision estimator or insurance appraiser.
• Proficiency in Estimating Software (Audatex and Mitchell) is an asset.
• PBS software, I-CAR or other industry training is preferred.
• Able to work independently with minimal supervision.
• Adaptable and flexible in a constantly changing environment.
• Strong tact, diplomacy, and ability to interact with all levels of personnel.
• Highly organized, capable of managing multiple tasks simultaneously.
• Strong problem-solving, analytical, and decision-making skills.
• Able to multi-task in a fast-paced environment.
• Ability to prioritize and plan work independently.
• Excellent communication skills (reading, writing, speaking, and listening).
• Able to train and motivate the production team.
• Demonstrates professional leadership abilities.
• Valid driver's license with an insurable driving record.

Why You Will Love Working with Steele Auto Group:

When you join Steele Auto Group, you are joining a team that believes in growth, opportunity, and rewarding those who lead with heart and effort.

We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally. Depending on your role and employment type (full-time, part-time, or term), eligible employees can look forward to, some or, all of the following:

 

• 100% Matched Retirement Savings Plan - Because your future matters.
• Flexible Health & Dental Plans - Choose from six cost-shared plans tailored to your lifestyle. Affordable, dependable coverage for the people who matter most. Enjoy peace of mind knowing you and your family are covered.
• Mental Health & Wellness Support - 24/7 confidential support for you and your family through EFAP.
• Employee Discounts - On vehicle purchases, parts, and service at any of our locations.
• Work Boot Reimbursement - Reimbursement immediately, no waiting required!
• Access to Steele University - you will get engaging, role-specific training, learn anytime anywhere, track your progress, and earn rewards as you grow your skills!

While we make every effort to post our rates accurately, some websites may display salary estimates for this position without our involvement. These figures are generated independently for general comparison and are not provided or verified by Steele Auto Group. We look forward to discussing accurate, role-specific compensation details with candidates selected to move forward in the recruitment process.

Steele Auto Group is committed to creating a workplace where your talents are recognized, your growth is championed, and your potential is limitless. We invest in our people, promote from within, and foster a fair, inclusive, and opportunity-rich environment. As part of this commitment, we ensure that every candidate feels valued and supported throughout the recruitment process. If you are contacted for an interview and require accommodation, please let us know. We are here to support you in every step of the way.

Learn more about us at www.steeleauto.com

Applying is as easy as 1, 2, 3:

 

1. Click the link to apply, Steele Auto Group Careers
2. Sign in (top right corner) and create your profile,
3. Upload your resume

In 2 minutes the Steele Auto Group career world is right at your fingertips!

**If you are an employee of Steele Auto Group, please apply through the careers page to ensure you are flagged as an internal applicant.

We can't wait to meet you!