Claims Administrator

Autoport Limited is looking for a Claims Administrator at its facility located in Eastern Passage!

The Claims Administrator is responsible for supporting the administrative functions of the Claims and Inspections department, ensuring accurate and timely processing of vehicle inspections, claims administration, and reporting activities. This role plays a key part in protecting Autoport from claim liability through detailed documentation, critical analysis, and effective communication with internal and external stakeholders.

The Claims Administrator is also responsible for completing and auditing vehicle inspection reports, processing claims, supporting third-party recoveries, and maintaining accurate records related to marine, trucking, and freight claims.

Major Responsibilities and Duties

MDRs 50%
 

• Complete MDR's for assigned terminals
• Audit completed MDR's / terminal inspections for accuracy.
• Communicate with management when inspection photos are incomplete or inadequate.

Ship reports 20%
 

• Complete photo verification of Marine surveys
• Send out counter requests (including weekends)
• Complete and distribute vehicle condition reports (including weekends)

Claims 25%
 

• Analyze claims filed directly with Autoport and accept or reject liability
• Process payment of claims
• Trucking claims - complete billing template and attachments for recouping
• Support Freight claims processing
• 3rd party recovery of claims from liable party

Admin / inspection support 5%
 

• Insurance renewals data collation
• Any other administrative tasks assigned
• Frontline inspection cover when required

Qualifications and Requirements
 

• High School Diploma or equivalent.
• An equivalent combination of education and work experience may be considered.
• Knowledge of inspection procedures and damage codes
• 2 years of experience in the automotive industry preferred.

Benefits

|| Comprehensive Health and Dental Coverage

Enjoy peace of mind with our extensive health and dental benefits, ensuring you and your family's well-being.

|| Generous Paid Vacation

Recharge and relax with our generous paid vacation policy, providing you with the time to unwind and come back refreshed. You are entitled to three (3) weeks upon hire, with further increases depending on length of service.

|| Flexible Paid Sick and Personal Days

Take control of your well-being with our five (5) flexible paid sick and personal days, giving you the freedom to address personal needs or unforeseen circumstances.

|| Robust Pension Plan

Secure your future with our robust employer-matched pension plan, ensuring financial stability and peace of mind during your retirement years.

|| Short-term and Long-term Disability Coverage

Rest easy knowing that our comprehensive disability coverage provides financial protection in case of unforeseen events, offering support during challenging times.

|| Performance-Based Bonus Potential

Your hard work doesn't go unnoticed. Unlock your potential with our performance-based bonus program, rewarding your dedication and contributions to our success, up to 10% of your annual salary.

About Autoport

Chances are, we handled the car you drive today. As a transportation leader in the automotive industry, Autoport handles more than 2 million imported and domestic vehicles annually. We are well positioned to offer seamless access to key ports and global trade. Since our opening in 1971, we have established the solutions, experience, and expertise required to safely transport vehicles to valued customers.

Imagine driving onto a multi-level railcar and the precision it requires. As people drive vehicles throughout North America, we are the ones who ensure that cars are well secured and arrive damage-free dealerships.

To learn more about us, check out our Facebook page:
www.facebook.com/AutoportLimited

Autoport Limited is an equal opportunity employer that values diversity and inclusion. We encourage applications from candidates of all backgrounds, communities, and industries. Autoport Limited welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Autoport Limited's Accommodation Policy is available upon request, including in accessible formats.

We thank all candidates for their interest; however, only those selected for interviews will be contacted. Please monitor your email regularly, as communication is primarily made through e-mail.