Security Badge Specialist - Access Badges

Job Description

Securitas Canada Limited is one of Canada's largest providers of security services and a leader within our industry. Over 8,000 employees provide security services to thousands of public and private customers, large and small, across all sectors and verticals. Securitas is the second largest provider of security services globally. We have business operations in 45 markets and capabilities spanning from guarding to tech-enables security. We provide Integrated Guarding, Remote Guarding, Mobile Guarding, Onsite Guarding, Investigative Services and Technology Services. 

This posting is for an active vacancy and will be removed once the position is filled. 

We are seeking professional and reliable Security Badge Specialist to join our client's manufacturing plants in the Cambridge, ON. Our client, one of the largest automotive companies in the world, is a leader in the automotive industry and a favourite amongst drivers around the world. They are known globally for their diverse vehicles, pioneering hybrid vehicles, and their extensive global manufacturing and sales, focusing on quality, safety, and sustainable mobility. 

As a Security Badge Specialist, you will be primarily responsible for coordinating coherent badging operations and maintaining essential, professional, responding to emails and badge requests in a timely manner and following security standards and practices. Additionally, as a you will be in charge of scheduling and workforce management, along with payroll. The successful candidate must possess a professional demeanour, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective responses to customers, employees, security, facilities, and other related service needs. 

POSITION OVERVIEW

Position: Security Badge Specialist - Access Badges

Reports To: Site Security Manager (SSM) 

Location: Cambridge, ON 

Shift: Monday to Friday, 07:00-15:00hrs, or as per operational needs 

Payrate: $28.00/hour 

RESPONSIBILITIES 

Badge Administration 

 

• Provide friendly, cordial, and exceptional customer service

• Act as the steward for all general building security desk operations

• Answer calls, support inquiries and front-desk operations

• Onsite key inventory management for access control

• Issue all personnel badges for the client site using Badging Guard interface with the security Access Control System

• Directly support security access control and visitor management, internal and external customer relations

Scheduling & Workforce Management 

 

• Create, maintain, and adjust schedules to ensure proper coverage for our client's site in accordance with operational requirements and collective agreement provisions.

• Assign shifts based on seniority, availability, qualification, and union rules where applicable.

• Coordinate last-minute coverage, call-offs, vacation requests, and shift changes while minimizing overtime costs.

• Maintain accurate scheduling records in WFM system.

• Monitor trends and provide recommendations to leadership regarding staffing efficiencies.

Payroll & Reporting Support 

 

• Verify schedules and hours for payroll accuracy and timely submission.

• Track absences, overtime, and leave of absence.

• Support reporting related to staffing levels, vacancies, and workforce utilization.

QUALIFICATIONS 

 

• Valid Ontario Security License.

• Valid Standard First Aid and CPR Certificate

• Must possess a minimum of three (3) years of experience in a badging or similar role

• Previous scheduling or administrative experience, preferably in a unionized security service environment.

• Must possess direct experience working with access control systems (Lenel I.D. Credential center) technology

• Must possess experience working with badging systems and maintenance.

• Must have knowledge of Microsoft suite programs specifically Microsoft Excel

• Must possess customer service experience in a security environment

We value diversity and inclusion and encourage all qualified people to apply. 

We thank all those that apply. Only those selected for an interview will be contacted. 

Securitas Canada does not ask for money or bank account or other sensitive financial information upfront or within job ads, including public job boards during the application process. 

Further Information about the Company: www.securitas.ca

#AF-CanadaGTSO 

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Securitas Canada's Mission: 
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. 

Securitas Aviation's Mission: 
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada 

Our Values: 
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. 

Integrity: 
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. 

Vigilance: 
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises. 

Helpfulness: 
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.