Automotive Business Development Coordinator

Job Description: About Murray GM Penticton

Murray GM Penticton is a trusted name in the automotive industry, dedicated to delivering exceptional customer service while providing a professional and supportive workplace. We are seeking an Automotive Business Development Coordinator to join our team and facilitate effective communication between customers and our sales and service departments.

Job Details
 

• Salary: Competitive, based on experience
• Job Type: Full-Time
• Location: Penticton, British Columbia (in-person)
• Work Hours: Monday to Friday, standard business hours

Key Responsibilities
 

• Answer incoming calls promptly using established scripts and schedule sales appointments.
• Make outbound calls to customers to arrange appointments for sales and service departments.
• Log customer comments accurately and maintain updated customer information in the database.
• Schedule follow-up calls for customers who do not initially make appointments.
• Confirm and reschedule appointments for customers who miss their original appointments.
• Collaborate with Sales and Service teams to verify appointment outcomes.
• Create and distribute marketing communications such as letters, postcards, and emails following scheduled timelines.
• Respond promptly to customer website inquiries and follow up on internet leads.
• Maintain clear communication with relevant departments regarding appointment scheduling.
• Support other team tasks to contribute to monthly departmental goals.

Why Join Murray GM Penticton?

We provide comprehensive training and access to a wide range of vehicle inventory. Our workplace is professional, enthusiastic, and supportive, fostering growth and development opportunities within a well-respected company.

We offer competitive compensation and a positive work environment that encourages career advancement in the automotive industry.

We are an Equal Opportunity Employer and maintain a drug-free workplace.

Job Requirements: Qualifications
 

• High school diploma or equivalent.
• Experience in phone-based customer service or telemarketing, preferably in automotive or business development.
• Familiarity with using scripts and alternative communication techniques during calls.
• Professional and friendly demeanor with excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Ability to work independently and collaboratively within a team.
• Proficiency in Microsoft Word and comfortable with data entry and computer use.

Additional Information
 

• Commitment to meeting or exceeding monthly performance goals.
• Equal Opportunity Employer and drug-free workplace.

WHAT WE OFFER:
 

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!