Automotive Sales Manager

We have an amazing opportunity for an experienced Sales Manager to join The Jim Pattison Auto Group. If you are passionate about leading your department to success, results oriented, and strive to achieve excellence, this opportunity is for you!

Location: North Vancouver, BC

Position Overview

The Automotive Sales Manager is accountable for the operational performance, profitability, and customer experience of the sales department. This role requires data-driven decision-making, consistent leadership behaviors, and the ability to execute structured sales processes in a high-volume dealership environment.

Key Accountabilities

Sales Performance & Profitability
 

• Achieve and exceed monthly and annual unit, gross, and penetration targets.
• Monitor and improve closing ratios, average gross per unit, and inventory turn.
• Ensure adherence to structured sales processes and manufacturer standards.

Customer Experience & Retention
 

• Maintain high customer satisfaction and retention scores through consistent process execution.
• Resolve customer and operational issues using timely, evidence-based decisions.
• Support a culture of professionalism, accountability, and service excellence.

Market & Competitive Awareness
 

• Analyze competitor pricing, incentives, and product positioning within the Canadian automotive market.
• Adjust sales strategies based on market data, trends, and performance metrics.

Leadership & Team Development
 

• Coach, performance-manage, and develop sales staff using objective KPIs.
• Support recruitment, onboarding, and ongoing training aligned with dealership standards.
• Foster a results-oriented, collaborative, and compliant sales culture.

Required Qualifications
 

• Previous Sales Manager or Assistant Sales Manager experience in an automotive dealership.
• Demonstrated ability to manage performance using sales and financial metrics.
• Proficiency with dealership sales software (e.g., 180, DealerMine or equivalent CRM/DMS tools).
• Valid provincial driver's license.
• Valid VSA license.
• Proven attention to detail, sound business judgment, and consistent follow-through.

Core Competencies
 

• Results orientation and accountability
• Analytical and data-driven decision-making
• Structured problem solving
• Leadership, coaching, and performance management
• Customer-centric mindset
• Professional communication and adaptability

Compensation & Benefits
 

• Competitive commission and performance-based bonus structure.
• Opportunity to work with premium products in a high-volume dealership.
• Manufacturer-supported and in-house leadership training.
• Access to exclusive vendor promotions and purchase programs.
• Recognition and rewards programs.
• Comprehensive benefits package, including:
  • Extended health and dental care
  • Life Insurance and AD&D
  • Short- and long-term disability
  • Global medical assistance

Why Join Us

You will join a performance-focused organization that values structured processes, measurable outcomes, and professional development; supported by a collaborative team environment and strong operational infrastructure.

Learn more about our organization:
https://www.jpautogroup.com/dealership/about.htm

We thank all applicants for their interest. Only candidates selected for further assessment will be contacted.