Engineer Senior - Quality Customer Complaints (Automotive)

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. 

Our Offering

 

• Eligible for medical and dental benefits the 1st of the month following date of hire;
• Regular increases, dependent upon performance, until top rate is reached;
• Opportunities for advancement into varying positions with higher pay scales;
• Up to 6% in Pension Matching Contributions, effective 60 days from benefits activation;
• An annual Defined Profit-Sharing Plan (dependent upon company performance);
• Employee Discount programs are available for all employees;
• Clean, bright and climate-controlled production areas.

Your Key Responsibilities

 

• Oversee or conduct quality checks or designated product/manufacturing process inspections, decide on blocking of suspect or defective parts or products for further decision.
• Analyze and create technical concepts for optimization of quality aspects in production or assembly processes assigned.
• Implement quality standards, initiatives, and technical concepts and verify application and effectiveness, and support preparation/completion of internal and external audits.
• Analyze parts returned from field/customers and issue related analysis reports, analyze customer warranty cases.
• Manage complaints, related costs, facilitate problem solving, and initiate/ drive corrective actions to completion in cooperation with local Quality Management and Quality Customer Service.
• Facilitate plant activities for Supplier Complaints

Your Qualifications

 

• Bachelor's degree in an engineering related field and 5 years of experience; or Master's degree in an engineering related field and 2 years of experience
• Six sigma problem solving techniques
• Versed in AIAG standards, documents and forms

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application. 

www.schaeffler.com/careers

Your Contact 

Schaeffler Canada Inc. 

Jennifer Lois Alexander-Cormier 

+15192766582 

Schaeffler Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Candidate must be able to pass Canadian Controlled Goods Assessment and criminal background check and be compliant with International Traffic in Arms Regulations (ITAR).

NOTE: Exemptions to the Canadian government to grant temporary residents/international students access to their export controlled goods is required and takes a minimum of 2 months from offer acceptance for processing. This may delay start dates for candidates on temporary work permits.

Keywords: strongertogether; Experienced; Team Leader (General); Full-Time; Unlimited; Quality;