Product Advisor - Canyon Creek Toyota

The Canyon Creek Toyota has a new opportunity for a Product Advisor to join our team!

Overview:

Reporting to the Sales Manager, you will be passionate about providing an exceptional customer experience for our internet clients. As a Product Advisor, you must be self-motivated, high-energy, dynamic and results-oriented with a proven track record of sales and excellence in customer satisfaction.

Our Product Advisor is responsible for offering a consultative, customer-focused approach to vehicle sales.

Responsibilities:
 

• Following up on all internet leads
• Responding to customer queries on calls and electronic media (chat/email/social media)
• Meeting individual and department goals
• Promote new business and contribute to the company's customer base by sourcing new customers through prospecting and referral networks.
• Providing a superior experience for our customers in order to exceed their expectations.
• Demonstrating a high level of product knowledge, including participating in product training available.
• Set goals for each month's productivity; plan and organize how to reach those objectives.
• Maintaining strong knowledge of all vehicle's models

What we value:
 

• Previous customer service experience is an asset.
• High school diploma or equivalent required.
• Advanced proficiency in Microsoft Office Suite.
• Driver's license in good standing and clean driver's abstract required.

What we offer:
 

• Competitive wages.
• Exclusive discount offers.
• Comprehensive benefits package.
• Recognition and rewards program.
• From Customer Service to Administration, we have opportunities for growth and development.
• Amazing colleagues and a great working environment.

If you like to set yourself apart with a challenging opportunity, we would like to hear from you.