Rental Fleet Coordinator

Role Summary:

We're looking for a proactive and detail-oriented Rental Fleet Coordinator to support our rental operations across Canada. In this role, you'll manage vehicle insurance, registrations, claims, and repairs, while overseeing new vehicle check-ins, documentation, and coordinating vehicle exchanges and transfers between locations. You'll work closely with rental managers, service departments, and manufacturers in a fast-paced, collaborative environment.

Key Responsibilities:

 

• Maintain reservations availability boards and system in collaboration with reservations manager
• Manage insurance claims and damage declarations for rental fleet
• Maintain and update statistics for rental unit damages and insurance claims
• Administer vehicle insurance and registrations for entire rental fleet
• Plan and arrange vehicle transfers and exchanges between locations and during breakdowns
• Work closely with onroad support team, service department and repair facilities to coordinate repairs
• Plan and administer end of season defleet
• Work with manufacturers to plan and schedule vehicle deliveries / drop-shipping for all rental locations
• Maintain unit files during rental vehicle life cycle

Qualifications:

 

• High School graduation or equivalent
• A minimum of 2-year experience in a relevant work environment
• Proficient with MS Office
• Ability to work in a fast-paced environment, with flexible hours in high season (April-October) - some overtime and weekend work may be required
• Excellent analytical and problem solving skills
• Excellent communication skills
• Customer service experience
• Must be available to work onsite at the Rentals Head Office in Delta, BC.

Core Competencies:

 

• Customer Focus
• Communication
• Energy & Stress
• Team Work
• Problem Solving
• Accountability and dependability
• Ethics and Integrity

Compensation:Wage range: $23 to $27 per hour, based on experience in fleet coordination, RV service, or rental operations.

Fraserway RV is part of Canada's largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer's vacation dreams are realized.

If you know this is the position for you, we would like to hear from you. Please submit your application with a copy of your resume and cover letter to be considered.

We thank all candidates for applying. However, only those selected for an interview will be contacted.

Please note: Employment is contingent on the successful completion of a background check.