Service Receptionist

Drive Your Career Forward with Bannister Cadillac Kelowna - We're Hiring a Service Receptionist

Do you enjoy creating great first impressions and keeping things organized behind the scenes? At Bannister Automotive Group, you're not just greeting visitors - you're building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada's Best Managed Companies, we're proud to be a family-owned group where your growth matters and your contributions are seen.

We're looking for a Service Receptionist to join our team at Cadillac Kelowna. If you're cheerful, detail-oriented, and thrive in a fast-paced environment, this could be the opportunity you've been waiting for.

The Drive Ahead
 

• Greet visitors and answer incoming calls in a professional, friendly manner
• Schedule service appointments and support customers with inquiries
• Update customer and vehicle information in the database
• Assist with coordinating courtesy cars, special orders, and airport service
• Support service advisors and warranty administration as needed
• Help maintain customer files and review completed jobs for quality
• Perform general administrative tasks and assist with department meetings
• Provide backup to service team members when required

Performance Essentials
 

• High school diploma or equivalent; post-secondary education an asset
• Previous experience in a receptionist, customer service, or service advisor role
• Basic bookkeeping experience is an asset
• Proficient in MS Office (Word, Excel, Outlook)
• Exceptional customer service and communication skills
• Strong organizational and multi-tasking abilities with attention to detail
• Professional appearance and positive attitude
• Full-time availability - typically Monday to Friday (approx. 40 hours/week)

Bannister Accessories
 

• Competitive wages based on industry benchmarks
• Extended benefits package, including health, dental, and vision care
• Group RSP contribution program for long-term financial support
• Unlimited career growth across the Bannister Automotive Group - internal candidates are prioritized
• Ongoing training and professional development

Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.