Executive Assistant - Sales Department ($28 to $35 per hour, depending on experience)

EXECUTIVE ASSISTANT – SALES DEPARTMENT ($28 to $35 per hour, based on experience)

Mazda Val-David | Val-David, Quebec

Are you organized, proactive and someone who enjoys getting things done? Mazda Val-David is looking for an Executive Assistant – Sales Department to join its team!

We're looking for a trustworthy, resourceful and detail-oriented individual who enjoys interacting with customers as much as organizing operations and analyzing results.

You will work closely with the General Manager and Sales Managers to ensure the smooth operation of the department and actively contribute to its performance.

This is not a traditional administrative assistant position. We're looking for someone who takes initiative, anticipates needs and manages responsibilities with a high level of independence.

Your Main Responsibilities:

Sales Follow-Up and Development:

- Conduct telephone follow-ups with customers who visited the dealership but did not complete a purchase;
- Identify sales opportunities and offer approved incentives to renew customer interest;
- Schedule new appointments and transfer customer files to Assistant Sales Managers;
- Maintain accurate follow-up records in our Customer Relationship Management (CRM) system;
- Directly contribute to recovering lost sales opportunities and improving our closing rate.

Sales Department Coordination:

- Follow up on appointments and vehicle preparation;
- Coordinate various administrative tasks with Sales Representatives, Managers and other departments;
- Prepare commission sheets and ensure sales files meet administrative requirements;
- Assist with schedule management and tracking demonstrator and courtesy vehicles.

Performance Reporting and Management Support:

- Prepare weekly and monthly sales performance reports;
- Analyze closing rates, Sales Representative performance and key Sales Department indicators;
- Update dashboards and identify gaps between actual results and established targets;
- Prepare PowerPoint presentations using AI tools for management meetings;
- Monitor customer satisfaction indicators and Google reviews;
- Assist with training preparation and track mandatory Mazda training requirements;
- Prepare lists of customers eligible for vehicle renewal programs.

Ideal Candidate:

You could be the perfect fit if:

- You are highly independent and don't need constant reminders to complete your tasks;
- You have excellent organizational skills and can manage multiple priorities;
- You enjoy working with numbers, statistics and performance analysis;
- You are comfortable speaking on the phone and enjoy communicating with customers;
- You have excellent proficiency in Excel, PowerPoint, Word and Outlook;
- You have excellent French communication skills, both spoken and written;
- You are curious, resourceful and comfortable using new technologies, particularly artificial intelligence tools;
- You demonstrate discretion and confidentiality when handling sensitive information;
- You have strong attention to detail and take pride in delivering quality work.

Previous experience in an automotive dealership is a significant asset, but we place just as much value on attitude, independence and willingness to learn.

What We Offer:

- Full-time position at a well-established automotive dealership;
- Benefits package including prescription drug coverage, wellness benefits, travel insurance and long-term disability insurance;
- Telemedicine services;
- Dynamic work environment and a growing team;
- Diverse role with meaningful responsibilities;
- Direct collaboration with the General Manager;
- Opportunity to make a tangible contribution to the company's performance and growth;
- Competitive compensation based on experience and skills;
- 40-hour workweek: Monday to Friday, 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM, depending on your preference.

Why Join Mazda Val-David?

Because we're looking for more than someone to simply complete administrative tasks.

We want to welcome a dedicated team member who takes ownership of their role, proposes solutions and becomes an essential resource in ensuring the smooth operation of our Sales Department.

Do you enjoy taking initiative, tackling challenges and seeing the tangible results of your work? We'd love to meet you!

Submit your application today via Auto-jobs.ca.

Mazda Val-David – Become Part of Our Team!