Financial & Insurance Manager's and Delivery Assistant

Are you a CUSTOMER SERVICE PRO? Do you love cars? Would you like to discover the automotive industry? This is your chance! Start a career as a Service Specialist! You'll have the opportunity to grow in an exciting industry with plenty of advancement opportunities.

Come meet one of our managers at Kia Brossard! Bring your CV Monday to Friday, between 9 a.m. and 5 p.m.

Job summary:

Ensure customer satisfaction by delivering vehicles to customers in a professional manner and performing various support duties as requested by management.

The main responsibilities are listed below, but additional duties may be assigned as needed.

- Oversee the preparation of all sold vehicles for delivery, ensuring that selected options have been properly installed and all features are fully functional;
- Coordinate vehicle deliveries, offer customers a tour of the dealership and introduce them to the appropriate staff members, including the manager and Service Advisor;
- Present additional products to customers at the time of vehicle delivery;
- Ensure every customer is satisfied with the delivery process and their vehicle's performance;
- Promptly address customer concerns or complaints by immediately informing the Sales Manager;
- Actively participate in customer follow-up and owner retention programs to encourage customer loyalty;
- Participate in various customer service initiatives, including information meetings;
- Fill in for the Receptionist as needed;
- Welcome customers in the Sales or After-Sales Service Department as required;
- Support the Sales Manager when necessary;
- Maintain a professional appearance and attitude;
- Perform other duties as required by management.

Employment type: Full-time, permanent.

Benefits:

- Dental insurance;
- Disability insurance;
- Extended health insurance;
- Life insurance;
- Vision insurance;
- Paid time off;
- Company events.

Education and experience:

- High school diploma preferred;
- 1 year of customer service experience preferred.

Work location: onsite.

Send your CV via Auto-jobs.ca.