Appointments Attendant

Are you looking for an expanding company where you can grow among an efficient and dynamic team? Do not search anymore! Our mission: to be customer service oriented. Therefore, customer satisfaction must be one of your priorities.

Genesis Rive-Sud is looking for a bilingual, dynamic and punctual Appointments Attendant.

Our dealership offers you the chance to join its amazing team, where a very good team spirit reigns. Are you looking for stable employment? If so, we are here for YOU!

Tasks to perform:

    • Answer and screen all incoming calls to the service;
    • Make appointments for the after-sales service department;
    • Insert a pre-appointment system;
    • Follow up on customer safety recalls;
    • Participate in various projects to increase workshop meeting hours;
    • Advise customers according to the manufacturer's maintenance recommendations;
    • Inform customers about warranty and other services;
    • Track parts orders;
    • Help technical advisors in monitoring the work;
    • Perform any other related task.

We are looking for a candidate with experience in scheduling appointments at a car dealership.

Qualifications:

    • Experience scheduling appointments at a car dealership;
    • Strong customer service orientation;
    • Ability to work as part of a team;
    • Excellent communication skills;
    • Strong sales skills;
    • Strong organizational and planning skills;
    • Knowledge of Serti/Keyloops software (a plus).

We offer:

    • A permanent, full-time position with a day shift: Monday through Thursday: 7:30 AM to 5:00 PM, Friday: 7:30 AM to 3:00 PM, and Saturday and Sunday: off;
    • Salary based on experience;
    • Group insurance plan;
    • A safe work environment;
    • Employee discounts on our products and services;
    • Job stability.

Please submit your application via Auto-jobs.ca.