Internal Service Advisor

We're hiring!

Audi Trois-Rivières is currently looking for an Internal Service Advisor to join our new, young, and dynamic team.

Qualifications:

    • Excellent customer service skills;
    • Knowledge of the Serti system (a plus);
    • Comfortable multitasking;
    • Attentive, motivated, and organized.

What we offer:

    • Competitive salary;
    • Schedule: Monday to Thursday from 7:30 AM to 4:30 PM and Friday until 2:00 PM;
    • Motivating work environment.

Duties:

    • Answer incoming calls and address customer needs;
    • Conduct customer satisfaction follow-ups;
    • Call customers regarding received parts and schedule appointments;
    • Manage courtesy vehicles;
    • Call customers to remind them of upcoming maintenance appointments;
    • Create internal work orders and close invoices;
    • Create work orders for new vehicle preparations;
    • Schedule appointments with subcontractors;
    • Create customer work orders (for replacements).

We are a new, young, and dynamic team and look forward to receiving your application to join us.

If you believe customer service is close to your heart, don’t wait any longer—send us your application now via Auto-jobs.ca!

We look forward to meeting you!