Jr Estimator/CSR

Precision Auto CSN in Uxbridge is seeking a dedicated and enthusiastic Jr Estimator/CSR to join our team. In this dual role, you will assist with estimating vehicle repair costs while also providing top-notch customer service to our clients. This position is perfect for someone who is eager to learn and grow within the collision repair industry.

Primary Responsibilities:

 

• Assist in preparing detailed cost estimates for vehicle repairs.
• Accurately assess vehicle damage and prepare detailed estimates
• Identify hidden damage and update supplements as required
• Follow insurer and OEM repair procedures to ensure compliance and quality
• Communicate effectively with customers to provide updates on their vehicle's repair status.
• Manage incoming customer inquiries, both in-person and over the phone.
• Keep all estimates, files, and shop management systems accurate and up to date
• Verify and source parts correctly, keeping repair costs efficient
• Work with technicians, insurers, and vendors to keep repairs moving smoothly
• Perform final quality checks before vehicle delivery
• Submit invoices, supplements, and supporting documents on time
• Support the scheduling of appointments for vehicle assessments and repairs.
• Provide administrative assistance and maintain accurate records of customer repairs.
• Knowledge of Insurance "DRP" practices / guidelines
• Learn and utilize estimating software and systems under the guidance of senior estimators.
• Coordinate with technicians and parts suppliers to ensure efficient workflow.
• Answering Phone's
• Preparing work orders

Requirements
 

• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• A positive attitude that will be felt by both your fellow co-workers and our customers
• A willingness to learn and adapt in a fast-paced environment.
• Expert knowledge of estimating software (Mitchell/Audatex) and computer management systems (Bodyshop Connect, Progi Parts/Sync) is a must.
• Valid Ontario driver's license.
• Previous experience in customer service or the automotive industry is a must.
• A team-player mentality with a focus on providing exceptional service to customers.

Benefits

What we offer: 

. 5 day work week Mon - Thursday 8-5 Friday 8-4
• Benefits: Group Insurance
• Pay: Depends on experience.