Product Specialist

Groupe Taddeo Auto, owner of the luxurious Volvo Laval, Volvo West Island and Polestar Montreal dealerships, is an employer of choice offering a welcoming work environment, a dynamic team and a range of benefits:

- Competitive salary;
- Group insurance with access to an employee and family assistance program;
- RRSP with employer participation;
- Company events;
- Free parking.

Brief job description:

Reporting to the Assistant Sales Manager, the Product Specialist will play an essential role in the promotion and sale of motor vehicles to customers. He/she will be responsible for guiding customers through the purchasing process, answering questions and providing detailed vehicle information.

Main duties:

- Greet customers, establish a relationship of trust and demonstrate a serious commitment to customer satisfaction;
- Help customers choose a vehicle by asking them questions and listening carefully to their answers to identify their needs;
- Explain product performance, operation and benefits to potential customers in the showroom or via e-mail;
- Describe any optional equipment the customer may wish to purchase;
- Offer test drives to potential customers and ensure that proper identification is obtained prior to the test drive, in accordance with existing policies;
- Explain the terms and conditions of long-term leasing versus traditional purchase, depending on the customer's needs;
- Obtain the required information and complete all documents needed to prepare a sale or lease;
- Keep abreast of new developments (products, features, accessories, etc.) and their benefits for customers;
- Know and understand all federal, provincial and municipal laws governing the retail sale of automobiles.

Miscellaneous duties:

- Ensure cleanliness of work area;
- Participate in product and service training as requested by supervisor;
- Perform any other duties as requested by superior and as required by the organization.

Requirements:

- Bilingualism;
- Valid driver's licence.

Skills:

- Excellent communication skills and ability to work as part of a team;
- Strong interest in high quality customer service;
- Sense of responsibility and organization;
- Initiative, judgment and autonomy;
- Priority management, flexibility and adaptability;
- Professional behavior and employer image.

Send your CV via Auto-jobs.ca.

- High School Diploma and at least 5 years of experience in a similar position OR Attestation - automotive sales and 1 year of sales experience OR Diploma of Vocational Studies (DVS) in sales consulting.