Cashier for after-sales service

Cashier position available!

The GM CHRISTIN Chevrolet Buick GMC dealership has been established in Montreal's east end for 68 years, and has been operating a CHEVROLET BUICK GMC franchise for GM Canada since 1972.

One of our corporate objectives is to develop our employees so that they are fully committed to the success of our business by providing complete customer satisfaction in long-term relationships.

The CHRISTIN CHEVROLET BUICK GNMC service team is looking for a Cashier to complement its administrative service team, for a daytime position.

Physically located at the after-sales service counter, the cashier will be responsible for answering customer requests for payment of parts and mechanical service invoices. He/she will use the method of payment most convenient to the customer, either cash, debit or credit card. Invoices can be delivered in person or by e-mail. The customer service agent must have good communication, sales and customer service skills, as he or she will be confirming appointments for the next day's workshop.

The candidate must be organized, structured and show initiative.

Job summary:

- Processing customer invoice payment requests;
- Manage cash register, issue payment receipts and debit/credit card remittances;
- Management of workshop appointment confirmations;
- Management of contracts and keys for the fleet of courtesy vehicles;
- Customer service management.

Job requirements:

- Assist customers in the invoice payment process;
- Manage billing system, credit card system, and courtesy vehicle management system;
- Manage customer service appointment system;
- Carry out mailings for monthly statements of account, and e-mail, telephone or SMS reminders to customers;
- Carry out telephone follow-ups for after-sales service appointments;
- Be receptive to individual coaching on the evaluation of work performance in the after-sales department.

Conditions of employment:

- Fluent spoken and written French;
- Effective and functional command of spoken and written English;
- Knowledge of the usual computer tools for this type of work;
- Willingness to work as part of a team of after-sales service advisors.

Assets for hiring:

- Experience in a car dealership.

Send your CV via Auto-jobs.ca.

Toute formation requise sera remise sur place par l'employeur.