Service Advisor

Are you looking for a stimulating work environment? Do you want to achieve great things as part of a team? Do you want a rewarding job? This is the place for you!

At GM Paillé, our values are strong. Professionalism, belonging, integrity, loyalty and team strength guide our every action and make us the number 1 GM dealership in the country. Do you also want to propel your career with the best?

Here's what we'd like to offer you - PAILLÉ'S ADDED VALUE:

- A daytime work schedule, from Monday to Friday, no evenings!
- A group RRSP with a 2% employer contribution;
- Advantageous group insurance;
- Free employee assistance program (EAP);
- Competitive salary (depending on experience);
- Monthly team activities;
- Participation in internal committees (voluntary);
- Outings to the races with the Paillé family;
- A friendly, respectful work environment.

YOUR MISSION:

- Greet customers;
- Answer calls;
- Listen and analyze customer needs, explain necessary repairs;
- Transfer information between technicians and customers;
- Sell various services: after-sales and prevention services;
- Build customer loyalty;
- Make estimates for repairs;
- Determine whether repairs are within warranty limits;
- Follow up repairs on a systematic basis and keep customers informed of repair progress.

YOUR PROFILE:

- Excellent command of spoken and written French;
- Interpersonal skills and patience;
- Transparent when communicating with customers;
- Computer skills (Outlook, Word and Excel);
- Versatility and ability to handle several files at once;
- Ability to prioritize and organize;
- Relevant experience in automotive mechanics.

GM Paillé has a long-standing tradition spanning nearly 60 years. Three generations of owners have succeeded in developing an employer brand based on the human approach of its team, employee retention, customer proximity and innovative practices. To find out more about our company, we invite you to visit our Facebook page: www.facebook.com/gmpaille

Send your CV via Auto-jobs.ca.